Useful links

Below are links to information you may find helpful. Any webpages are outside the control of Trading Standards Wales and as such content cannot be guaranteed. We will endeavour to ensure that the information is up to date and useful.

Building and Related Trades

• TrustMark
• National Federation of Builders
• Federation of Master Builders
• Care and Repair Cymru
• Painters and Decorators Association
• Glass and Glazing Federation
• Association of Plumbing and Heating Contractors
• Chartered Institute of Plumbing and Heating Engineering
• NICEIC
• Gas Safe Register
• Architects Registration Board
• Royal Institute of Chartered Surveyors

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Communications

• Phone Pay Plus
• All Who Is (Domain Registration Check)
• Nominet
• WHOIS
• Get Safe On Line

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Counterfeiting

• The Association for UK Interactive Entertainment
• Federation Against Copyright Theft
• Intellectual Property Office
• Anti-Counterfeiting Group
• Alliance for Intellectual Property

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Consumer Organisations

• Citizens Advice Bureau
• UK European Consumer Centre
• Adviceguide
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Domestic Appliances

• Association of Manufacturers of Domestic Appliances
• Radio Electrical and Television Retailers Association

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Doorstep Crime and Scams

• Age UK (Scams Advice)
• Telephone Preference Service
• Charity Commission
• Direct Marketing Association
• Direct Selling Association
• British Banking Association
• Protect yourself from identity theft

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E Mail, Internet and Postal Scams

• Action Fraud
• Mailing Preference Service
• On Line Shopping Assistant
• Think Jessica (Scam Mail)

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Financial Products

• Money Advice Service
• Financial Conduct Authority
• Step Change Debt Charity (formerly Consumer Credit Counselling Service)
• National Debtline
• The Money Charity
• Association of British Insurers
• Financial Services Compensation Scheme
• Managing Money-Direct.Gov

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Fraud Reporting

• Action Fraud
• Crimestoppers Wales

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Government Departments

• Office of Fair Trading
• Food Standards Agency
• Companies House
• DEFRA
• Department for Business Innovation and Skills
• Health and Safety Executive
• HM Revenue & Customs

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Holiday Industry

• ATOL
• Airport Transport Users Council
• Association of British Travel Agents
• Association of Independent Tour Operators
• Civil Aviation Authority

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Legal Bodies

• Local Government Regulation
• Civil Legal Advice
• Information Commissioner
• HM Court Service
• Legislation
  

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Motor Industry

• Driver and Vehicle Standards Agency
• DVLA
• Retail Motor Industry
• Vehicle Builders and Repairers Association
  

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Police Forces

• Dyfed-Powys Police
• Gwent Police
• North Wales Police
• South Wales Police

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Timeshare

• Timeshare Association (TATOC)

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Watchdogs and Regulators

• OFWAT-Water Ombudsman
• OFCOM-Communications Ombudsman
• Property Ombudsman
• Financial Ombudsman Service
• Advertising Standards Authority
• Furniture Ombudsman
• Legal Ombudsman
• Older Persons Commissioner for Wales
• Removal Industry Ombudsman