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National Consumer Week


The theme for National Consumer Week (NCW) 2014 was doorstep crime with a focus on encouraging friends, neighbours and carers to intervene when they suspect  vulnerable neighbours and relatives could become victims of doorstep crime.

At the launch of Scams Awareness Month in May, the Trading Standards Institute blog featured a case study about a Cambridge man, Chris Jones, who worked with other family members to stop scammers from contacting his father. By the time Mr Jones and his siblings were able to stop the detriment his father had already lost £12,000. This is the type of outcome we waned  to encourage during National Consumer Week.


Trading Standards Services in Wales supported National Consumer Week in 2013 (4-10 November), by running a campaign to help steer consumers in the right direction when buying used vehicles.

As well as appearing on programmes such as BBC X-Ray and Radio Wales' Jason Mohammad programme, events were held in Merthyr and a survey was conducted to find out more about consumer complaints relating to used cars. Click this link for news of the survey results.