Wales Heads of Trading Standards

Improving Trading Standards in Wales

Penaethiaid Safonau Masnach Cymru Yn Gwella Safonau Masnach Yng Nghymru

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Know your consumer rights

Informed consumers are better able to make good decisions when purchasing goods and services. When things do go wrong however, help and advice is available.

Trading Standards Wales recommends the resources below as a good source of advice.

Adviceguide English

Adviceguide Welsh

If you do have a problem that you can't resolve or you would like to access one to one advice please contact the Citizens Advice Consumer Service on  03454 040506 (English) or 03454 040505 (Cymraeg).  Complaints and enquiries to this service may also be submitted by accessing their on line complaint form.