Contact us

Local Authority Trading Standards Services in Wales 

Consumers wishing to complain about goods and services should contact Citizens Advice Consumer Service on  0808 223 1133 (English) or 0808 223 1144 (Cymraeg) for advice and information about any consumer problem. You can email the service by clicking here.

Please do not contact any of the Local Authorities below with any general queries about Trading Standards or this website. 

For more detailed information please see our Consumer advice pages. 

 Isle of Anglesey County Council

Trading Standards and Licensing Section

Address -  Council Offices
                   Llangefni
                   Anglesey
                   LL77 7TW

Tel -  01248 752840

Fax - 01248 752884

E-mail - General Enquiries - tradingstandards@anglesey.gov.uk 

or  safonaumasnach@ynysmon.gov.uk

Licensing Issues - licensing@anglesey.gov.uk

or  trwyddedu@ynysmon.gov.uk

Consumer Advice - mailto:consumeradvice@anglesey.gov.uk

or  cynghoridefnyddwyr@ynysmon.gov.uk

Website - http://www.anglesey.gov.uk/

or  http://www.ynysmon.gov.uk/

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 Blaenau Gwent County Borough Council

Trading Standards Section

Address - Public Protection Division,
Blaenau Gwent County Borough Council

Anvil Court

Church Street

Abertillery

NP13 1DB

 

Tel : 01495 357813

Fax: 01495 355834

E-mail - trading.standards@blaenau-gwent.gov.uk

Website - http://www.blaenau-gwent.gov.uk/

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 Bridgend County Borough Council

Public Protection

Address:

Shared Regulatory Services

Civic Offices,
Angel Street,
Bridgend,
CF31 4WB

Tel -  0300 1236696

Fax - 01656 643285

E-mail - mailto:PublicProtection@bridgend.gov.uk

Website - 

srs.wales

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Caerphilly County Borough Council

 Trading Standards Section   

Address -  Ty Penallta 
                  Parc Tredomen
                  Ystrad Mynach 
                  Hengoed
                  CF82 7PG 

Enquiries and Business Advice -  01443 811300

Consumer Advice -   03454 040506 (English)  03454 040505 (Cymraeg)

Fax - 01495 235018

E-mail - tradingstandards@caerphilly.gov.uk

Website - http://www.caerphilly.gov.uk/

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 Cardiff County Council

Trading Standards Department

Address - County Hall
                 Atlantic Wharf
                 Cardiff,    
                 CF10 4UW 

 

Business Advice -  029 20872059

Consumer Advice / Business Advice -  03454 040506 (English)    03454 040505 (Cymraeg)

Fax - 029 20345951

E-mail - tradingstandards-srswales@valeofglamorgan.gov.uk

Website - 

srs.wales

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  Carmarthenshire County Council 

Trading Standards Services

Address -    Eastgate
                   Llanelli, 
                   Carmarthenshire, 
                   SA15 3YF

Tel -  01267 234567

E-mail - tradingstandards@carmarthenshire.gov.uk

Website - http://www.carmarthenshire.gov.wales

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 Ceredigion County Council

Trading Standards Section

Address - Neuadd Cyngor Ceredigion,
                  Penmorfa,
                  Aberaeron, 
                 Ceredigion, 
                 SA46 0PA

Sub-Office - Canolfan Rheidol

                      Rhodfa Padarn

                      Llanbadarn Fawr

                      Aberystwyth

                      SY23 2UE

General Enquiries -  01545 572105

Consumer Advice -  03454 040506 (English)    03454 040505 (Cymraeg)

E-mail - tradingstandards@ceredigion.gov.uk

Website - http://www.ceredigion.gov.uk/ 

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 Cyngor Sir Conwy County Council

Trading Standards Service

Address -  Regulatory Services,
                   Civic Offices,
                   Colwyn Bay,
                   LL29 8AR

Tel -  01492 575220

Fax - 01492 575204

E-mail - regulatoryservices@conwy.gov.uk

Website -  www.conwy.gov.uk/tradingstandards

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 Denbighshire County Council

Trading Standards

Address -  Planning & Public Protection Department, 
                   PO Box 62 
                   Ruthin
                   Denbighshire,
                   LL15 9AZ

Business Enquiries

Tel - 01824 706057

Fax - 01824 706357

Consumer Advice - 03454 040506 (English)    03454 040505 (Cymraeg)

E Mail - tradingstandards@denbighshire.gov.uk

Animal Health - County Hall, Wynnstay Road, Ruthin, Denbighshire, LL15 1YN

General Animal Health Enquires- 01824 706086 (Fax 01824 706051)                                                                                           

Animal Health E-mail - animalhealth@denbighshire.gov.uk

Website - http://www.denbighshire.gov.uk/ 

or  http://www.sirddinbych.gov.uk/

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  Flintshire County Council

 Trading Standards Service

Address - County Hall,
                  Mold,
                  CH7 6NF

Tel -  01352 703181

Fax - 01352 703192

E-mail - trading.standards@flintshire.gov.uk

Website - www.flintshire.gov.uk/tradingstandards

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  Cyngor Gwynedd Council

Uned Safonau Masnach / Trading Standards Unit

Gwasanaeth Gwarchod y Cyhoedd / 
Public Protection Service:

Address -  Cae Penarlag,       
                   Dolgellau
                   Gwynedd,               
                   LL40 2YB

                   Swyddfa Arfon
                   Shirehall Street
                   Caernarfon
                   Gwynedd
                   LL55 1SH

                   Ffordd y Cob Pwllheli,
                   Gwynedd,
                   LL53 5AA

          Tel -  01766 771000

          E-mail - safmas@gwynedd.llyw.cymru

          Website - http://www.gwynedd.llyw.cymru

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  Merthyr Tydfil County Borough Council

 Trading Standards Service

Address -  Civic Centre,
                   Castle Street, 
                   Merthyr Tydfil,
                   CF47 8AN

Trading Standards - 01685 725000

Consumer Advice - 03454 040506 (English)   03454 040505 (Cymraeg)

Fax - 01685 374201

E-mail - tstandards@merthyr.gov.uk

Website -

http://www.merthyr.gov.uk/

 

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 Monmouthshire County Council

 Trading Standards

Address - PO Box 106, 
                  Caldicot, 
                  Monmouthshire, NP26 9AN

Business Advice -  01633 644102

Animal Health - 01633 644121

Fax - 01633 644457

E-mail - tradingstandards@monmouthshire.gov.uk 

or  AnimalHealth@monmouthshire.gov.uk

Website - http://www.monmouthshire.gov.uk/

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 Neath Port Talbot County Borough Council

 

Trading Standards

Neath Port Talbot County Borough Council/ Cyngor Bwrdeistref Sirol Castell-nedd Port Talbot

The Quays

Brunel Way

Baglan Energy Park, Neath

SA11 2GG

Tel -  01639 686868

E-mail - tsd@npt.gov.uk

Website - http://www.npt.gov.uk/ 

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 City of Newport

Trading Standards Section

Address -  

Room 717

Civic Centre

Newport

NP20 4UR

Contact Centre - 01633 656656

E-mail - trading.standards@newport.gov.uk

Website - http://www.newport.gov.uk/ 

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 Powys County Council

Trading Standards Department

Address - County Hall, 
                  Llandrindod Wells, 
                  LD1 5LG 

               Tel - 01597 826031

               Fax - 01597 826669 

               The Park,
               Newtown,
               SY21 2NZ 

     Tel - 01686 617524  

     Fax - 01686 617614

 Neuadd Brycheiniog                                                                           Cambrian Way                                                                                      Brecon                                                                                                    LD3 7HR

          Tel - 01874 623420 

          Fax – 01874 611789

Out of Hours Contact No. (Emergency Only) -  08450 544847

E-mail - trading.standards@powys.gov.uk

Website - www.powys.gov.uk/tradingstandards

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 Pembrokeshire County Council

Trading Standards Department

Address -  Trading Standards and Animal Welfare

                   Public Protection,
                   County Hall,
                   Haverfordwest,
                   Pembrokeshire, 
                   SA61 1TP

Tel -  01437 764551

Fax - 01437 775082

E-mail - tradingstandards@pembrokeshire.gov.uk

Website - http://www.pembrokeshire.gov.uk/

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 Rhondda Cynon Taf County Borough Council

Rhondda Cynon Taf Trading Standards

Address - Ty Elai,
                  Dinas Isaf East, 
                  Williamstown,
                 Tonypandy,
                  CF40 1NY

Tel - 01443 425777

Fax - 01443 425301

E-mail - tradingstandards@rhondda-cynon-taff.gov.uk

Website - http://www.rhondda-cynon-taff.gov.uk/

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  City and County of Swansea

Trading Standards Division

Address - Environment Department,
                  Business & Consumer Advice Section,
                  The Guildhall, 
                  Swansea,
                  SA1 4PE

Tel -  01792 635600

Fax - 01792 635676

E-mail - trading.standards@swansea.gov.uk

Website - http://www.swansea.gov.uk/

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 Torfaen County Borough Council

Planning and Public Protection Department,

Address -   Ty Blaen Torfaen 
                   Panteg Inn
                   New Inn
                   Pontypool 
                   NP4 0LS

Tel -  01633 647624

Fax - 01633 647329

E-mail - trading.standards@torfaen.gov.uk

Website - http://www.torfaen.gov.uk/

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 Vale of Glamorgan Council

Trading Standards

Address - 

Shared Regulatory Services

Civic Offices 
Holton Road,
Barry, 
CF63 4RU

Consumer Advice / Business Advice - 03454 040506 (English)    03454 040505 (Cymraeg)

E-mail - tradingstandards-srswales@valeofglamorgan.gov.uk

Website - 

srs.wales

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 Wrexham County Borough Council

Public Protection Department

Address -  Trading Standards, 
                   Housing and Public Protection Department,
                   Ruthin Road, 
                   Wrexham, LL3 7TU

Tel -  01978 292045

Fax - 01978 315701

E-mail - trading.standards@wrexham.gov.uk

Website - http://www.wrexham.gov.uk/

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