Welcome to the website of the Trading Standards Service in Wales

There are Trading Standards Services based in each of the 22 individual local authorities in Wales. The Services work in partnership through the WALES HEADS OF TRADING STANDARDS (WHoTS) to provide a co-ordinated, consistent and improved service to Welsh Businesses and Welsh Consumers.

This website provides information on where you can access help and advice whether you are a business or a consumer.

The Business Advice pages offer advice on ensuring that your business complies with consumer protection legislation.  Advice is also available from your "home" Trading Standards Service, the details of which can be found in the Contact Us section.

The Consumer Advice pages offer advice on who to contact if you are experiencing problems with any goods or services you have purchased. The pages also offer advice in the form of downloadable leaflets.

The site also contains up-to-date news and information about consumer issues as well as specific information on the work of WHoTS.