About WHoTS

The Wales Heads of Trading Standards (WHoTS) represents the 22 Trading Standards Services in Wales. The aim of WHoTS is to work in partnership through to provide a co-ordinated, consistent and improved service to Welsh Businesses and Welsh Consumers.

WHoTS was formed in response to the demand for continuous service improvement in Wales. The organisation acts under the auspices of the Directors of Public Protection Wales and provides a strategic leadership role for the Welsh Service. Its membership comprises each senior Service Manager of the 22 Trading Standards Authorities.

WHoTS produces a business plan that aims to meet the needs of local authorities, consumers and businesses, Welsh Government, and national Government. Strategic direction is given by quarterly meetings which discuss emerging issues and progress towards its planned activities. Operationally work is co-ordinated via delivery groups that lead sector specific expert groupings comprised of Trading Standards staff in Wales.